If you are a current student and need support, please raise a request with Hwb via ServiceNow and a member of our team will respond within 3 working days. 

You can also speak to us in person by visiting one of our Hwb information desks. We are open Monday to Friday during term time between 08:30-17:00 at the following locations:

  • Ground floor of Engineering Central, Bay Campus
  • Ground floor of the Digital Technium, Singleton Park Campus

Outside of term, our hours may differ.

For the upcoming Christmas Period, our desk hours are:

w/c 15 December:

Monday to Friday: 09:00-16:30

w/c 22 December:

Monday 22 December: 09:00-16:30

Tuesday 23 December: 09.00-12:00

Wednesday 24 to Friday 26 December: Closed

w/c 29 December:

Monday to Friday: Closed

w/c 5 January:

Monday to Friday: 08:30-17:00