Contact Us

• Email fse-reception@swansea.ac.uk (Monday - Friday, 8.30am - 4pm).
• Call +44 (0) 1792 295514 (Monday - Friday, 9am - 4pm).
• Visit in person on both campuses (open 8.30am – 4pm Monday – Friday):
• Bay Campus Reception in Engineering Central 
• Park Campus Reception in the Wallace Building Room 223c

*Please note that all times are in UK/British Standard Time.

MyUni Hub

• Email MyUniHub@Swansea.ac.uk (Monday - Friday 8.30am - 4pm, apart from bank holidays).
• Call +44 (0) 1792 60 6000 (Monday - Friday 8.30am - 4pm, apart from bank holidays).
• Live Chat on the MyUni Hub webpage.
• Desk Open Hours on Singleton and Bay Campus (Monday - Friday 9am - 4pm)

• Security: Available 24 hours a day, 7 days a week. 
• In an emergency, dial 999 and see the university crisis support information.

We hope that this information will be helpful to students as well as parents and other third parties who have an interest in students' welfare. We are committed to supporting all of our students throughout their studies.

Due to General Data Protection Regulations (GDPR), we are unable to disclose information about any of our students without their explicit written consent. This means that we are not even able to confirm whether a student is enrolled at Swansea University. However, we are always happy to speak to parents and other third parties to provide general information about the support available.

Please feel free to contact the Student Experience and Information Team if you have any concerns you wish to discuss, or if you are worried about your child or relative. In order to ensure that a student receives advice and support quickly, please encourage them to contact us directly. We can also explain how they can give us permission to talk to a named third party, such as a parent, if they wish to.

Additional resources you may find helpful include:

• Parents and Guardians Guide to University
• The Hapus Course for Parents, Partners and Guardians